The Outsourced Team Member
The Bulletproof Dental Podcast Episode 426
HOSTS: Dr. Peter Boulden, Dr. Craig Spodak and Ian de Jongh
GUEST: Cory Pinegar
DESCRIPTION
This episode explores the transformative potential of outsourcing and remote teams in dentistry, focusing on cost savings, efficiency, and practice growth. Guests share insights on building hybrid teams, leveraging international talent, and optimizing practice operations.
TAKEAWAYS
- Outsourcing in dentistry
- Building hybrid teams
- Cost savings and efficiency
- International talent and remote work
- Practice management and analytics
CHAPTERS
00:00 Introduction and Guest Credibility
01:16 Ian’s Background and Connection to Dentistry
02:09 The Origin of Bulletproof Dental Ecosystem
02:56 Ian’s Personal Journey and Family Background
03:56 The Need for Support Networks in Dentistry
05:06 The Value of Building Hybrid Teams
06:44 Decentralization vs Centralization in Dental Teams
08:52 The Impact of Unanswered Calls on Practice Revenue
11:57 The Productivity Myth in Dentistry
13:22 Layering Responsibilities in Dental Practices
15:14 Real-Life Examples of Call Overload
16:02 Missed Calls and Practice Profitability
17:23 Data-Driven Practice Improvements
18:21 The Emotional and Data Aspects of Practice Management
20:40 The Competitive Edge of Outsourcing
21:26 International Talent and Cost Savings
22:30 Overcoming Language and Cultural Barriers
24:35 Global Talent and Long-Term Practice Growth
26:18 Emulating Big Business Strategies in Dentistry
28:06 Financial Benefits of Outsourcing
30:23 Craig’s Advice on Cost Per Hour and Efficiency
30:44 When Outsourcing Is Not the Right Fit
31:48 Setting Realistic Expectations for Outsourcing
32:58 The Importance of SOPs and Systems
35:59 Identifying the Gateway for Practice Improvement
36:40 Starting with Insurance Verification and Call Management
37:36 The Biggest Opportunities in Practice Management
38:16 Vetting and Integrating Remote Team Members
39:13 How to Connect with GetReach and Bulletproof
40:24 Special Offer and Next Steps for Listeners
40:56 Outro
REFERENCES
Blog
1+1=3 The Power Of Alignment and Delegation For You and Your OM with Erika Pusillo
, October 31, 2024
, June 15, 2023
, June 8, 2023
, May 31, 2023
Look at These 3 Stats if You’re Thinking of Going Out of Network with Teresa Duncan
, January 11, 2023
, December 28, 2022
Knowing What You Don’t Want with Judy Kay Mausolf of Culture Camp and Erika Pusillo
, November 30, 2022
Cabo This Week, Immersion Learning, Biggest Breakthroughs, Your Personal KPI is Net Worth
, November 2, 2022
, October 19, 2022
Business is not Productivity, Productivity is not Profitability with Chris Salierno
, September 22, 2021
3 Biggest Bottlenecks of an Entrepreneurial Dentist: PART 2 with Perrin DesPortes of TUSK Partners
