Patient EASE Over Customer Service

Text ‘bulletproof’ to 33777 to stay in the know about all things Bulletproof, and buy the book HERE!

Bulletproof Dental Practice Podcast Episode 186

Hosts: Dr. Craig Spodak & Dr. Peter Boulden

Key Takeaways

Intro
Customer Service
Efficiency
Wasting Patient’s Time
Make It Digital
Be Ready For Appointments
Efficient Payment Process
Technology Used
Patient Ease
Digital Dentistry
Can The Business Adapt?
Online Scheduling
No Show Rates
Accountability
Audit Your Process

References

Zipwhip

FREE Bulletproof book

Tweetables

When it comes to technology, it’s never an if it’s a when. Dr. Craig Spodak

Everything looks good, when you don’t want to look at it. Dr. Craig Spodak

It is our job as business people to innovate. Dr. Craig Spodak

Blog

Your Revenue Doesn’t Matter

, October 21, 2021

Summit Wrap Up 2021

, July 28, 2021

Debt Repayment Methods

, June 16, 2021

Bottlenecks to Revenue

, June 9, 2021

The Bulletproof Pathway

, March 17, 2021

Comfort Zone & Lifestyle Creep

, February 17, 2021

1 VS. 5 Locations

, February 10, 2021

Team Alignment is EVERYTHING

, February 3, 2021

Work As Hard As You Can

, December 9, 2020

Becoming a Thoroughbred

, November 27, 2020

Dealing with Upset Patients

, October 22, 2020

Team Compensation Negotiations

, September 17, 2020

The Risk of Burnout

, September 9, 2020

When to Expand

, August 27, 2020

Don’t Blow Your Ask

, July 16, 2020

Your Last Dance

, June 2, 2020

Looking for Silver Linings

, April 7, 2020

HR Answers in a Corona World

, March 19, 2020

The Summit Recap

, March 3, 2020

Dr. Baird is BAAACK!

, February 20, 2020

The Insurance Conundrum

, January 9, 2020

2020: Your BEST Decade Yet

, January 2, 2020

Leadership with Dr. Jenny Perna

, December 19, 2019

Smartest in the Room

, September 19, 2019