Patient EASE Over Customer Service

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Bulletproof Dental Practice Podcast Episode 186

Hosts: Dr. Craig Spodak & Dr. Peter Boulden

Key Takeaways

Intro
Customer Service
Efficiency
Wasting Patient’s Time
Make It Digital
Be Ready For Appointments
Efficient Payment Process
Technology Used
Patient Ease
Digital Dentistry
Can The Business Adapt?
Online Scheduling
No Show Rates
Accountability
Audit Your Process

References

Zipwhip

FREE Bulletproof book

Tweetables

When it comes to technology, it’s never an if it’s a when. Dr. Craig Spodak

Everything looks good, when you don’t want to look at it. Dr. Craig Spodak

It is our job as business people to innovate. Dr. Craig Spodak

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