The FFS Dentist with Dr. Drew Byrnes

Text ‘bulletproof’ to 345345 to stay in the know about our upcoming book release and the Bulletproof Summit on October 12-13th 2018 in Atlanta!

Bulletproof Dental Practice Podcast Episode 70

Hosts: Dr. Peter Boulden & Dr. Craig Spodak

Guest: Dr. Drew Byrnes, The FFS Dentist Podcast

Key Takeaways:

  • FFS Practices take courage and planning.
  • The first one is the hardest. You’ve already got your proof of concept.
  • It’s super important if you’re a FFS practice to really make sure you’re creating an experience.
  • Your online reviews are the truest barometer of who you really are.
  • Marketing should be fun, especially on social media.
  • Recessions are hard to weather but also offer great opportunities for growth.
  • Always be auditing for the patient experience.
  • Create your culture and make sure you hire the right people for the right job.
  • Your team has to come first. Treat them like your family. Support them and they will support you.
  • Don’t let anyone who is toxic come into your business; patients or team.
  • Marketing is a big factor of growing your practice. Effective marketing amplifies your office culture and experience.
  • Don’t spend a lot of money on fancy print ads. The bang for the buck isn’t there.
  • Have a bulletproof patient experience process in place BEFORE you spend money on marketing.
  • Reach out to any influencers you can find and offer them free services in exchange for them posting about you on social media. Have them publicize their experience about your practice.
  • Master attention-based marketing. Find out how to get in front of people on their phones.
  • The more you capture someone’s eyeballs the more you’ll capture their conversion.
  • There’s no such thing as coasting. You’re either getting better or you’re getting worse.

 

References:

Voices of Dentistry

Under Armour Protect This House

Bulletproof Summit 2018

 

Tweetables:

The difference between success and failure is typically one more day. – Dr. Peter Boulden

Blog

Your Revenue Doesn’t Matter

, October 21, 2021

Summit Wrap Up 2021

, July 28, 2021

Debt Repayment Methods

, June 16, 2021

Bottlenecks to Revenue

, June 9, 2021

The Bulletproof Pathway

, March 17, 2021

Comfort Zone & Lifestyle Creep

, February 17, 2021

1 VS. 5 Locations

, February 10, 2021

Team Alignment is EVERYTHING

, February 3, 2021

Work As Hard As You Can

, December 9, 2020

Becoming a Thoroughbred

, November 27, 2020

Dealing with Upset Patients

, October 22, 2020

Team Compensation Negotiations

, September 17, 2020

The Risk of Burnout

, September 9, 2020

When to Expand

, August 27, 2020

Don’t Blow Your Ask

, July 16, 2020

Your Last Dance

, June 2, 2020

Looking for Silver Linings

, April 7, 2020

HR Answers in a Corona World

, March 19, 2020

The Summit Recap

, March 3, 2020

Dr. Baird is BAAACK!

, February 20, 2020

The Insurance Conundrum

, January 9, 2020

2020: Your BEST Decade Yet

, January 2, 2020

Leadership with Dr. Jenny Perna

, December 19, 2019

Smartest in the Room

, September 19, 2019