The $500k Hygienist with Charissa Wood

Bulletproof Dental Practice Podcast Episode 14

Host: Dr. Peter Boulden / Atlanta Dental Spa

Guest: Charissa WoodAtlanta Dental Spa

Key Takeaways:

  • Create an appointment flow that will ensure consistency
  • Consistency is one of the biggest reasons for her success
  • Give customized care to every patient
  • Find the balance between consistency and tailored care
  • Educate patients about the process and the value you offer
  • Be aware of your patient’s situation and empathize where they are
  • Be open to change – either new technology or new processes
  • Assess your hygiene department and be willing to make changes if you’re not happy with its production
  • Fuel the fire by exposing your hygienist to further learning
  • Create a plan together with your hygienist and be collaborative
  • Hygiene can be a standalone income source and not just a “loss leader” / necessity
  • In every hygiene step you do, help the patient understand where they are so they can make the best decisions for themselves

Tweetables:

“We’re not there to fix teeth. We’re there to help people.” – Charissa Wood

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