Power of Persuasion with Dr. Christopher Phelps

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Bulletproof Dental Practice Podcast Episode 117

Hosts: Dr. Craig Spodak & Dr. Peter Boulden

Guest: Dr. Christopher Phelps

Key Takeaways:

  • Introduction
  • Dr. Phelps’s Story
  • Dr. Cialdini’s Methodology
    • Consistency Principle
    • Commitment
    • Public Knowledge
  • Developing New Models For Dentistry
    • Mobile Practices
  • Case Acceptance
    • Sales, Skills & Ethics
    • Understanding Decision Making
    • Focusing The Patient
  • Proactive Or Reactive
    • Tailoring Your Presentation
    • Finding Commonalities
    • Confidence
    • Choices
  • Modelling Who You Are & Who You Are Meeting
    • Knowing The Options
    • Pro’s & Con’s
  • Problem > Consequence > Solution
    • Carefully Asking Questions

References:

Bulletproof Dental Summit 2019

The Phelps Institute

Dr. Robert Cialdini

Guide Them To Yes

Tweetable:

You never want to ask a yes or no question to a leading question that was meant to start a dialogue.

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